Executive Development Programs

Business Competencies Development for Bank Managers

July 22, 2019

Business Competencies Development for Bank Managers

Course Objectives:
Background:

Banking industry is in the mist of radical change. On the one side is competition, not one from banks but also from the new players such as Fintech and e-commerce companies. On the other is increasing risks to the business and consequent regulations. Bankers are increasingly being asked to shift from a compliance mode to competitive mindset.

Traditionally, capacity development in banks has focused on “how to do”. What matters today is also the capability to think through “what needs to be done”. In other words, managers need to be imbued with a strategic mindset.

Program design:

The program in designed around the following themes which follow the Environment-Industry-Organisation-Individual hierarchy:

  1. Macro economic environment and tis implications for banking: the specific environment and its implications for growth and profitability of banking business.
  2. Banking Industry structure, growth and margins: the specific objective under this theme will be to help participants apply tools of industry analysis as a way to explain how industry structure affects margins and ROA/ROE. Specific case of countries in the region will be discussed.
  3. Digital revolution and implications for bank profitability: the specific objective in this theme will be to familiarize participants with competitors such as fintech companies, mobile phone companies and e-commerce companies. Three case studies of innovative products that pose challenge to traditional banks by tapping into unmet customer needs will be discussed with videos and discussion templates.
  4. Risk management: the specific objective under this theme will be to familiarize participants with emerging sources of risk which are not limited to those requiring compliant with regulatory frameworks. Case studies, specially of the SME sector, will be prominent topic.
  5. Leadership in banks and financial institutions: using a popular framework, participants will be provided with a diagnosis of their preferred styles. This will be followed by an intensive workshop to develop the idea of leadership flexibility and how to better leaders in banks and financial institutions.
  6. Walk through: an evening of walk through in an prominent shopping mall with banks operating in the evening will be organized. This will be preceded by a lecture on emerging models of branches which attempt to enhance branch profitability. This “learn-observe-note-discuss” exercise has proven to provide much larger learning benefits than a visit to a single bank with set presentations.

Program delivery:

  • Classroom lectures by academics and practicing managers
  • Simulations on branch banking and leadership
  • Exercise on developing innovative products/services
  • Fully interactive
  • Course medium is English
  • Easy paced to allow interaction among participants.

Duration and dates:

The duration of the customized program will be 05 days. Arrival and departure days will be extra.

Visa Procedure:

To facilitate participants in obtaining their visas, AIT will arrange for letters of invitation to be sent to be sent to participants with copies to the Royal Thai Embassy in Colombo.

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